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MartinNumber9
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Can not access ‘Manage my tv box’ page on virgintvgo

I have just (Saturday) received a new tv v6 box following a house move. I want to download the settings from the old box, but when I try to access the ‘manage my box’ page I just get a blank page with ‘manage-virgintvgo.virginmedia.com is currently unable to handle this request. Http error 500’

Any help appreciated!

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ozsat
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Re: Can not access ‘Manage my tv box’ page on virgintvgo

I get that sometimes in Firefox - try a different browser

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VIVID 600 (690/44mb) in Area 31
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MartinNumber9
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Re: Can not access ‘Manage my tv box’ page on virgintvgo

Thanks for your reply. 

I have tried on Safari, Chrome and Firefox, all to no avail. 

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MartinNumber9
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Re: Can not access ‘Manage my tv box’ page on virgintvgo

Huh. 

So I’ve finally managed to get through to the mange my TiVo page, only to find that my old box, with all the settings I want to copy, is not listed. 
it’s only showing the new box. So I still can’t do want I want 🤬🥵

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