Hi, I have a VM cable which runs from my house to room outside which is damaged. I am therefore not going a signal to my old TIVO box. I assume I will require an engineer visit to repair the cable. Please help.
Sorry to hear that the cable has been damaged Peter102.
I have looked into your account and can see that you will need an engineer visit to fix the issue that you have.
I will drop over a private message in a few moments, so that we can pass account security and get the engineer booked in for you.