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Mwollen
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Cable adaptor missing from TV V6 box

‎06-02-2023 20:20 - edited ‎06-02-2023 20:28

I received a new TV V6 today but it is missing the cable adaptor so I can't use it. Not getting any answer from support and phone gets cut off when I ring

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Kath_F
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Re: Cable adaptor missing from TV V6 box

on ‎09-02-2023 09:21

Hi Mwollen, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear the adapter was missing from your Quickstart pack. I can see since posting, you have spoken to the teams and they have arranged to send a replacement for you. 

Please keep us posted on if you have any further issues. 

Many thanks, 

Kath_F
Forum Team


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