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Cable adaptor missing from TV V6 box

Joining in

I received a new TV V6 today but it is missing the cable adaptor so I can't use it. Not getting any answer from support and phone gets cut off when I ring


Forum Team
Forum Team

Hi Mwollen, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear the adapter was missing from your Quickstart pack. I can see since posting, you have spoken to the teams and they have arranged to send a replacement for you. 

Please keep us posted on if you have any further issues. 

Many thanks, 

Forum Team

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