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fatsats
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Bt ultimate crashing box when selected

I've just started having problems with Bt Ultimate

when selected the screen goes black and nothing shows .although if you backup the picture shows in the mini player 

any ideas

150mb broa


Tivo V6 x2, Tivo 500,Full house


,Sky Sport,Bt Sport.55"4k tv
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newapollo
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Re: Bt ultimate crashing box when selected

Hi fatsats,

Have you tried rebooting your V6?

It's also worth following the tips from the TV error pages, even though you haven't indicated any error messages or if using a 4K TV. tv-error-codes/603 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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fatsats
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Re: Bt ultimate crashing box when selected

thanks for reply

 

It's not showing any error messages ,and I'm using a 4k tv

I will check out the message board error sections

150mb broa


Tivo V6 x2, Tivo 500,Full house


,Sky Sport,Bt Sport.55"4k tv
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Cueball99
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Message 4 of 6
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Re: Bt ultimate crashing box when selected

Sorry just want to check that you definitely have a V6 box as the info at the bottom of your post's say that you have 2 x TiVo.

BT sport ultimate is only available on the V6 box, so could this be the issue? Although I thought that the channel was greyed out on the TiVo so you shouldn't be able to select it anyway.

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fatsats
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Re: Bt ultimate crashing box when selected

Yes I do have 2 tivo v6 and a 4K tv

 

I need to update my signiture but couldn't see how to do it

150mb broa


Tivo V6 x2, Tivo 500,Full house


,Sky Sport,Bt Sport.55"4k tv
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newapollo
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Message 6 of 6
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Re: Bt ultimate crashing box when selected

Hi again fatsats,

To edit your profile do the following:-

Click on My Profile > Under the heading Quick Links click on Edit My Profile > On the next screen under Profile click on Personal Information, then edit the Personal Signature box and click on Save Changes

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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