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goggarich
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Broken v6 remote control

Hi

 

I have damaged my remote control and while it still works I don't think it will be too long before it fall apart completely and stops working. Can you let me know how I can get a replacement. Thanks

Gordon rich 

ref 404879302 area 25

CF14 1UT No 21

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newapollo
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Re: Broken v6 remote control

Hi goggarich,

You could try the text messaging service. Just send  a text with a description of new remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

Or if phoning you need the TV Faults option when dialling 150 from your Virgin landline, or 0345 454 1111but best to call at 8am to avoid call queues

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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