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Nw7213
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Box wont turn on

Virgin box wont turn on 

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japitts
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Re: Box wont turn on

Can you explain a little more? Do you mean the box won't boot-up, or something else?

The quickest way to report service faults is to call in, 150 from a VM phone or 0345 4541111 from any other phone.

Otherwise VM staff tend to respond after a few days.

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Paul_DN
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Re: Box wont turn on

Hi Nw7213,

Thank you for reaching out to us in our community and welcome, sorry to hear your TV Box won't turn on, I have managed to locate your account with the details we have for you and can see toy have spoken to us and a Technician has been booked, if you need to amend this you can do this via your Online Account ?

Regards

Paul.

 

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Paul_DN
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Re: Box wont turn on

Hi Nw7213,

Thank you for reaching out to us in our community and welcome, sorry to hear your TV Box won't turn on, I have managed to locate your account with the details we have for you and can see toy have spoken to us and a Technician has been booked, if you need to amend this you can do this via your Online Account ?

Regards

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