Menu
Reply
jon200
  • 6
  • 0
  • 0
Joining in
77 Views
Message 1 of 1
Flag for a moderator

Box stuck on starting up screen

Engineer came to install an extra box on Tuesday, multiple crashes since then.

Crashed this morning and upon restarting cannot get past the starting up screen.

Tried calling Virgin 3 times today, first time on hold for 10 mins before being cut off. 2nd time cut off after 25 mins and third time cut off after 45 mins.

Does anyone have any advice on how to solve the issue?

 

Thanks

0 Kudos
Reply