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Matthewbooty
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Box sets

My boxsets won't play the screen goes black and box resets itself 

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japitts
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Re: Box sets

Does the same thing happen when you try to watch a program from catchup VOD? Let's take boxsets out of the equation and establish whether this is an issue with VOD in general.

Pick a couple of programs from ITV, C4 or C5 if possible, and try to watch those. BBC iPlayer uses a different delivery method.

Also please confirm that you're using a V6 box? And not an older TiVo with its own inbuilt modem? Only because subsequent advice could differ.

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Matthewbooty
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Re: Box sets

Other channels are fine and it's a V6

 

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japitts
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Re: Box sets

If you can view CatchUp from ITV, C4 or C5 ok, there is nothing technically different with how they reach your box compared with boxsets - it's exactly the same delivery method.

Can you provide a specific example of a box set (including episode number if possible) that has this problem?

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