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bookworm441
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Box sets

I am not able to get the Cloak & Dagger box set on my V6 box but all episodes except for episode  1 are available on my phone.  When  will  it be on the V6. 

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Re: Box sets

Hi bookworm441,

 

Thanks for your post and welcome to the community.

 

I'm sorry to hear you haven't been able to get the cloak and dagger box set on your V6.

 

I've just had a check here and it's showing for us. Can you check again and let me know?

 

Thanks

 

Melissa 

 

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Bertie3
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Re: Box sets

Hi Virgin,

I've got the exact same problem with My Demand, episode 1 of Marvel's Cloak & Dagger is still missing. When will you add it?

On below print screen you can clearly see that there is no arrow to scroll to the left where episode 1 should be.

Capture.PNG

Also Ugly Betty has a total of 8 (!) episodes missing, only series 4 is complete. I often come across missing episodes, why does this keep happening? It is very annoying as it makes absolutely no sense to start a new series on its second episode.

Thanks,

Bertie

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Bertie3
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Re: Box sets

Capture.PNG

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Re: Box sets

Hey Bertie3,

 

Sorry to hear that there are missing episodes from the two series you mentioned. I have raised this with our support team and hope to have this resolved as soon as possible.

 

Thanks

Steven_L

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Bertie3
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Re: Box sets

How long does it take to add 1 missing episode?

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bookworm441
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Re: Box sets

all okay
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