New box only been installed a few hours then it decides to freeze and stick on starting up tried all the so called tips they give you all rubbish tried calling yet again rubbish waited 2 hours and no answer I will be cancelling immediately
Is this a replacement box from your previous issues (I've merged your threads)?
Without knowing what "all the so called tips" actually means, it's hard to offer any further advice! This is primarily a user-community forum, although I suspect you do have a fault that needs calling in, if you give details of your issues - quite often they can be resolved without needing to call into C/S
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