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Box broke

When I switch my box on my TV screen is green. I can hear the TV but no picture. Tried everything but still isn't working. Can you help ? 

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newapollo
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Re: Box broke

Try a different HDMI cable and/or port

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
japitts
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Re: Box broke

Which box do you have? https://www.virginmedia.com/help/virgin-tv-box 

Have you tried another HDMI cable or port?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Box broke

I hav V6 box

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Re: Box broke

Tried diff hdmi cable and port, screen still green 🤷

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