Blank screen - no sound and no picture - but still shows guide etc
05-09-202021:01 - edited 05-09-202021:03
So the V6 box suddenly stopped showing any picture or having any sound. The TV itself is working on Freeview, changed HDMI ports and cables to no avail. Tivo in same house still working fine. But the screen attached to the V6 box is blank and silent. Weirdly it shows the guide, shows the programme info, shows the 'red button' option top right, you can play and pause, find catchup shows listed and 'play them' but no picture whether live TV or Catch Up. Have switched off and on (leaving over a minute each time), unplugged and re-plugged etc. No outages or problems apparently in the area and have run the online test which thinks there may be a technical issue with the box. Any other ideas before getting an engineer out? Thanks!