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Black screen

After having Virgin tv for 6 months it is now frequently losing the picture and the screen is going blak then coming back on only for it to happen again and again.

Have checked cables and settings and all is as it should be but this keeps happening.

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Re: Black screen

Thank you for your post Hanabongo1234 and welcome to our community.

 

Sorry you're experiencing some Tivo issues at the moment, is this through Live TV or is it certain apps/channels? 

 

Can we also please confirm if you've previously tried resetting the box to fix this issue?

 

Let us know so that we can investigate further if needed.

 

Thank you, Emily.

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