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unclem
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Black screen with sound

Hi

I have sound but a black screen on all channels. I have unplugged the tivo box and removed all cables for 20 seconds then put all the cables back in and switched back on, still the same problem, changed hdmi cable and hdmi ports, still the same. The virgin box in my other room and broadband are working fine but nothing I do can get a picture. 

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Paul_DN
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Re: Black screen with sound

Hi unclem,

 

Thank you for reaching out to us in our community, I am sorry to hear you have been having issues with your TV service, as it has been over a week since your last post have you now managed to get this resolved ?

 

Kind regards

 

Paul.

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unclem
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Re: Black screen with sound

Hi, it came back on the next day and is now back to normal 

 

 

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Gareth_L
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Re: Black screen with sound

Hello unclem

Thanks for letting us know its all back to normal now 

Gareth_L

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