18-07-2020 20:12 - edited 18-07-2020 20:14
Hi.
I'm having issues with my BT Sport Ultimate Channel. Around every minute or so there is a black line that flickers horizontally across the screen for a split second. Ive not had this issue with any other channel and I can play 4k content through my TV so there is no issues with my HDMI cable. Just appears to be somewhat of an issue with my TV and V6 box playing 4k content. I've checked my video output settings and it is playing in 2160. Given that I have the Ultimate channel I dont really want to drop the picture down to 1080 as the picture quality is really good.
Has anybody else had this and found a solution?
Answered! Go to Answer
on 06-04-2022 13:32
Hi tuscans
Sounds like we need to look at this in more depth
Which will need me to pass security and access your account
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L