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Charlieo37
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Bigger Bundle + Sports HD channels

Hi all,

I’ve just purchased a bigger bundle with the sports HD package and I haven’t had the HD channels added to my box. I’ve read through this and understand this is not uncommon for Virgin to not add them to your box to make you pay more. 

The advertised package clearly states HD Sky sports channels and BT sports, so I’d appreciate if someone from Virgin could please get in touch and rectify this on my box. 
I’ve already been delayed with my delivery for over a week due to Virgin not registering my order, so this added to it has made the service so far very, very poor.

Thanks

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nodrogd
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Re: Bigger Bundle + Sports HD channels

Its the dreaded misprint again. Why do they not correct this?

Bigger + Sports includes BT Sports in HD plus Sky Sports News, Sky Sports Mix & Sky Sports Racing in HD. All the rest of the Sky Sports channels are in SD unless you pay the additional £7 HD supplement.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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japitts
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Re: Bigger Bundle + Sports HD channels

I suspected that was the "correct" answer nodrogd, but unfortunately for VM... https://www.virginmedia.com/shop/bundles/bigger-bundle-sports states...

"Sports lovers can enjoy over 229 channels including Sky Sports HD and BT Sport, plus M200 Fibre Broadband."

That seems pretty unequivocal to me.

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nodrogd
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Re: Bigger Bundle + Sports HD channels


@japitts wrote:

I suspected that was the "correct" answer nodrogd, but unfortunately for VM... https://www.virginmedia.com/shop/bundles/bigger-bundle-sports states...

"Sports lovers can enjoy over 229 channels including Sky Sports HD and BT Sport, plus M200 Fibre Broadband."

That seems pretty unequivocal to me.


That’s exactly what I’m on about. It should read “BT Sports in HD”, not “Sky Sports in HD”. Somebody needs to correct it.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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Roger_Gooner
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Re: Bigger Bundle + Sports HD channels

I think it's quite simple: if you advertise it you honour it. I had to battle to get my HD at no extra cost.

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Zibi13
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Re: Bigger Bundle + Sports HD channels

Have you manged to get HD eventually?
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Roger_Gooner
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Re: Bigger Bundle + Sports HD channels

I won the battle but it should not be hard work to get what's advertised.

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