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Willownep
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Been sent return packaging for Hub but not TV box

Hi, 


I've recently left Virgin and been sent enough return packaging for the Hub but not the Tivo box. On the returns letter it only mentions the hub as well. Does this mean I don't need to return the Tivo box? I don't want to be charged for it.

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newapollo
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Re: Been sent return packaging for Hub but not TV box

Hi Willownep,

It depends which equipment you have. You can check which items VM want returning here return-or-recycle-equipment 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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