I live in Kettering Northamptonshire,the picture quality is rubbish, picture keeps pixelating, it's been going on for a long time and is getting considerably worse. I have a Tivo box, I have swapped the box for one from upstairs in our bedroom. The connections are all correct, have rebooted but no change. Have tried contacting virgin media on a number of occasions but keep getting cut off. This is not acceptable for how much it costs per month.