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DMC1979
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BTSport picture breaking up

Evening,

 

Both BT Sport 1 and ESPN channels, picture is breaking up and pixelated. 

 

Any help that could be ordered would be great.

 

Cheers

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newapollo
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Re: BTSport picture breaking up

Hi DMC1979,

Have you checked that all cables/connections are snug and tight, especially the white coaxial cable?

If that doesn't help then check the channels listed in the picture below.  They are all on the same mux as the ones you are having problems with. If you have those channels and have the same issues then it points to a signal issue and you will need to contact VM TV Faults. Try calling at 8am or mid afternoon/tea time when they are least busy. Ignore the messages telling you to try online tests etc and the call should be picked up by an agent. If they offer to send a signal to your box it won't cure the problem.

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Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



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