on 08-09-2021 21:46
I have upgraded my TV package today at 19:30 but BT sports is not working.
08-09-2021 22:07 - edited 08-09-2021 22:13
When I upgraded the channels came on pretty quickly, but you could always try to Refresh Channels link:
Press:
Home > Help & Settings > Help > TV Care > Missing Channels? > Refresh my Channel List.
It takes a few minutes to scan then check again.
on 08-09-2021 22:17
on 08-09-2021 22:18
No joy still not working.
on 08-09-2021 22:29
How did you make the package change, was it online or over the phone?
Telephone-changes should be immediate, online changes are manually keyed and can be a day or so.
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on 08-09-2021 22:33
on 08-09-2021 22:37
Remember, it can take up to 15 minutes to update your box and refresh the channel list.
Your replies were only a minute apart so I'd make sure you give it time to do the refresh 😊
on 08-09-2021 22:41
Did you add BT Sport as a standalone premium add-on, or by moving to MaxIt TV and having them included?
If the latter, do you have any of the other Maxit-only channels, such as Sky Max HD?
How are BT Sport 1, 2 or 3 shown in your TV Guide?
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on 08-09-2021 22:41
on 09-09-2021 19:31
I moved to Mixit TV Sky Max sd shows up not Sky Max hd