BT Sport unreliable since TNT Sport

[jgnotts]

I’m currently recording on 528 FIA World Rallycross which the planner is saying should be on now but it isn’t - it is surfing that is on now (WSL). It’s 18:30 on Monday 24th and it should be the rallycross.

A few days ago my series link for World Series Poker recorded 2 shows on 530 which turned out to be wrestling even though the title of the recording was correctly saying Poker.

[japitts]

Looks like a late schedule change, WSL shows on TNT-2 for around when you posted.

https://www.bt.com/sport/watch/tv-guide 

[newapollo]

The 360 EPG had been updated to reflect the schedule change

[wodonnell]

10:06 on Friday 28th and their guide shows World Rallycross Championship on TNT Sports 4.  Currently on the actual channel they are again showing the same episode of the surfing programme.

[Adri_G]

Hi, wodonnell.

Thanks for reaching out out our help forums and sorry to hear of the BT sport channel issues you've faced recently.

Could you please expand on whether this problem was present on a TV box, over a browser and/or the Sky App, if you know this?

Also, how do things look with all other TNT Sports channels?

Let us know more and we're eager to help you.

[wodonnell]

This was when watching via TV.

[Adri_G]

Thanks for your reply, do you mean you've been watching the channel on TV directly and if so did you mean this was showing something different than our TV box or online on the same channel? ^AG

[japitts]

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@wodonnell wrote:

10:06 on Friday 28th and their guide shows World Rallycross Championship on TNT Sports 4.  Currently on the actual channel they are again showing the same episode of the surfing programme.

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If the channel's content differs from their own website schedule, this is squarely a BT/TNT issue!