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jamiebell
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BT Sport glitching!!!

Why is only my BT Sport 1 picture so terrible, glitching, pixelated...

leads are fine, reset box... Its only that channel!

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japitts
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Re: BT Sport glitching!!!

Pixellated pictures on live TV are often the sign of a signal fault. If you've rebooted your box once, then there's likely a fault somewhere, so call VM and report it. You're likely to need either an engineer visit or a replacement box, depending on what VM's remote diagnostics turn up. They can do these while you're on the phone to them.

If you're having problems with BT Sport 1 HD, can you check any of the following channels that you have in your package...

BT Sport ESPN HD, BBC Scotland HD, Sky Cinema Premiere HD, Sky One HD, NHK-World Japan, Liverpool FC TV

First check the automated faults line for any existing issues in your area that could be the cause: 0800 5610061. If nothing's reported, assume VM don't know about your fault and you'll need to call them.

150 from a VM phone, 0345 4541111 from any other phone - choose the options for "I have a fault with my TV service"

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