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BT Sport 2 is glitch and sound goes

For some reason BT sport 2 on a virgin tv box is all glitchy and doesn’t work yet all the other BT channels work perfectly.

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Re: BT Sport 2 is glitch and sound goes

Not seeing in on BTS2HD - although I've only seen the adverts.

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V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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Re: BT Sport 2 is glitch and sound goes

This has been an ongoing problem! Normally the football is on the ultimate channel and isn’t a problem but tonight the Liverpool game is on Bt Sport HD 2 and it’s all over the place! Just wondering what’s best to do?

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Re: BT Sport 2 is glitch and sound goes

Call faults as I was not seeing the issue for the 15-20 minutes I has it on.

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V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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Re: BT Sport 2 is glitch and sound goes

Hi mynrd, 

 

Thanks for your post, and sorry to hear you're having some issues with this channel.

 

Is this still a problem? Can you confirm if it was just the HD channel that had the issue?

 

Have you checked all the wires are connected securely?

 

Alex_Rm

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Re: BT Sport 2 is glitch and sound goes

Hi Alex,

i can confirm that this problem is still on going! It’s been like this for about 6 months just haven’t got round to sorting it!

its literally just HD 2, all other channels have no glitch and the ultimate channel runs great too!

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Re: BT Sport 2 is glitch and sound goes

Thanks mynrd, 

 

I'm not able to re-create this issue here, 

 

Can you confirm that the box has been rebooted and the wires are all connected tightly?

 

Alex_Rm

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Re: BT Sport 2 is glitch and sound goes

Hi alex,

can confirm this, have reset the box and router numerous times! The issue seems to me to be more based around signal or something along those lines!

thanks

joel

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Re: BT Sport 2 is glitch and sound goes

Thanks, 

 

Can are you able to try a different HDMI cable and try a different port?

 

Alex_Rm

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Re: BT Sport 2 is glitch and sound goes

Hi again,

yes ive tried all i can possibly do at home with trying to revolve the issue. Unplugged and changed cables etc. Nothing seems to be working! It’s so strange it’s just that one channel!

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