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Wez2025
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BOX WONT CONNECT to watch shows and youtube app is broken

box 1 box 2 box 3 

box 1 will not connect to box 2 or 3 but box 2 or 3 can connect to box 1 

tried everything from resetting boxes, resetting wifi, everything possible to fix this but nothing will work 

never had this issue a week ago just happened all of a sudden 

can some one look into this please 


also 

YouTube app on your service is bugged and broken, The bar on the video are constantly flickering and not syncing properly and trying to watch a live stream it glitches out the app is broken 

the menus move 12 times when you move once to the left 

PLEASE FIX THE YOUTUBE APP 

fast forwarding and rewinding videos is horrible and glitchy 


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japitts
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Re: BOX WONT CONNECT to watch shows and youtube app is broken

Can all 3 boxes use OnDemand ok? It's the same V6 <---> Hub connection being used for all streaming.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Wez2025
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Re: BOX WONT CONNECT to watch shows and youtube app is broken

The Box issues are fine now 

The youtube app is still broken and glitchy though and needs an update pushing on it but virgin need to see this to be aware of the youtube app issues 

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Ashleigh_C
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Re: BOX WONT CONNECT to watch shows and youtube app is broken

Hi there @Wez2025 

 

Thank you so much for your post an I am so sorry to see you are facing this issue with YouTube. 

 

I have checked and I cannot see any issues highlighted on our side with this app. Can I ask if you are noticing any issues on any other streaming services at all? 

 

Thank you. 

Ash_C
Forum Team



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