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BBC1 (channel 101)

Is anyone else having problems with BBC1 (channel 101)? The picture keeps freezing, the screen goes blank then carries on normally. This all happens in about four seconds. After a few minutes it happens again but only on 101. Other BBC1 channels operate normally. I am in the Swindon, Wiltshire area.
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Re: BBC1 (channel 101)

Hi cjvs, thanks for your post.

 

Sorry for the trouble you've had with channel 101. 

 

Have you been able to check for related known issues on our service status page: virg.in/service? If you sign in from there you can also run tests on your equipment which may offer a solution.

 

If there's nothing communicated that could be causing the problem don't hesitate to let us know so we can take a further look.

 

Alternatively you can text our cable-care team on 07533051809 (Mon - Sat 8am - 8pm) or give us a call on 150/ 0345 454 1111.


Tom_F
 

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