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ijaunsile
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BBC iPlayer blank screen with sound on

Hello, 

I’m having issues with BBC iPlayer, blank screen with sound on. It looks like it’s very common issue on V6 TiVo box. I tried all suggestions written on similar posts, nothing worked. Could you please advise? 

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Re: BBC iPlayer blank screen with sound on

Hi ijaunsile,

 

Thanks for the post and welcome to community.

 

 

Sorry to hear about this issue. Is it still ongoing since your last post?

 

If you have a V6 then I'd recommend rebooting your V6 by the

mains if you haven't already done so as this can resolve many issues.

 

Are you having trouble with any other Apps or its just BBC iPlayer?

 

Looking forward to your response.

 

 

 

 

Kind Regards,

 

Trisha_g

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ijaunsile
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Re: BBC iPlayer blank screen with sound on

Hi Trisha,

Thank you for your response. 

The issue is still ongoing even after rebooting the V6. 

I’m having issues only with BBC iPlayer. 

Kind regards,

Ilona

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Skallen89
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Re: BBC iPlayer blank screen with sound on

Hi there,

Im also having these same issues - have also tried creating a new iplayer account but that hasn’t helped either. This problem has been ongoing for months now and it’s quite frustrating.

Would appreciate your advice - thank you

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Re: BBC iPlayer blank screen with sound on

Hi Skallen89

Sorry to hear this is happening to you aswell

Have you been able to get this fixed 

If not can you please unplug your hub and box at the same time 

Gareth_L

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