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Ntlavs
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Message 10 of 67
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Re: BBC iPlayer not working on V6 box

Seems odd one box works and the other does not. Normally I get an error message if there is an issue with any apps, normally Netflix and a reboot sorts it out. My main box is set up to 4K tv but supports hdcp 2.2 so not sure why there is a problem!

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plantlover
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Message 11 of 67
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Re: BBC iPlayer not working on V6 box

Thanks for thinking about it anyway.  BBC Sounds doesn't load either, and Radioline returns A01 errror  if that's a clue to anyone else out there!

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Mr_EE
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Message 12 of 67
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Re: BBC Iplayer app not working

Hi,

I am having the exact same issue, since yesterday morning, it is the same with BBC Sounds too.

My BBC iplayer works fine on other devices.

All other Apps work fine.

The  box is a DCX960.

OxEy223
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Message 13 of 67
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Re: BBC Iplayer app not working

I have a V6 it seems.  I can’t watch anything BBC on demand.  All other apps working fine 

vivievoo
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Message 14 of 67
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Re: BBC Iplayer app not working

Same issue here for past 24 hours when trying to access BBC iPlayer via Catch Up.  Attempts to load then a few secs of a black screen before it throws you out and back to the Channels screen of Catch Up.  No problem accessing iPlayer via other devices.  Impossible to get in contact with Virgin at present to flag up issue or get advice.

amallins
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Message 15 of 67
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Iplayer and Sounds app not working

Iplayer and BBC Sounds app not working on V6 box. All other apps play fine. When I select one of the apps it thinks about it and the loops back round to the app page. 

I have rebooted the TiVo box. 

can anyone help?

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Acet21
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Message 16 of 67
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Netflix and bbc i player keeps freezing

Why does bbc I player and netflix freeze or stops playing?

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japitts
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Message 17 of 67
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Re: Netflix and bbc i player keeps freezing

Which TV box do you have? Check here if you're not sure.

Can you watch other OnDemand programmes ok? Like, ITV CatchUp for example. That uses the same internet connection.

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Ntlavs
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Message 18 of 67
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Re: BBC iPlayer not working on V6 box

Hi,

Iplayer now working on my V6. I think radio line only works if you have 360 software 

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japitts
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Message 19 of 67
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Re: Iplayer and Sounds app not working

Can you view iPlayer programmes by selecting "Watch from CatchUp" from a BBC programme?

You've mentioned TiVo & V6 - which one do you have? Check here if you're not sure.

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