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Raygun
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BBC TV channel distortion

BBC TV channels have been unwatchable on both my V6 boxes for the last few days. Severe picture and sound distortion on live TV and recordings. Broadband, on demand and other TV channels are OK.

Glagow G69 area.  

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Re: BBC TV channel distortion

Hi Raygun
Thanks for your post on our forums 
Apologies to hear about the issues you have been having 
Have you been able to get this resolved now?
If not let me know and I will be happy to help 
Gareth_L
 

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dq1967
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Re: BBC TV channel distortion

Hi, I've noticed this happening on all the BBC channels recently, it seems to get worse as the evening goes on. No picture issues for me, but peak distortion in the middle frequencies, particularly apparent on voices and clean music tones like piano. A quick check of the SD version of BBC 1 Scotland showed that it seemed to be better. It's very annoying. Could the problem lie with the way the Dolby audio is being processed? Watching Holby just now, and it sounds awful, overcompressed, and lacking in top end. I'm in G78 area on a V6

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Re: BBC TV channel distortion

Hi dq1967,

 

Sorry to hear you're experiencing BBC audio issues and understand it can be annoying.

 

Has there been any improvement since you last posted?

 

If not, can you confirm what TV box you have e.g. the V6  or TiVo and if you have more than one box, is the issue on both boxes?

 

Please give us more information so we can help.

 

Thanks,

 

Lisa

 

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