Virgin Media Community

[Palexr]

Hi, neither Netflix or Amazon Prime are working. I can get in to the apps but neither will pay any selected video...

Netflix just says Not Available At The Moment, whilst Prime just displays a circling wheel.

[LittleMick73]

Hi how is your V6 connected to your hub, as this sounds like an Internet issue, are other facilities like on demand and the programme guide ok, also when pressing the home button do you get the promotion boxes at the top. Regards Micky

[Palexr]

Hi thanks. The V6 is connected directly to the Hub by wire. The EPG and On Demand work fine. I also get the adverts across the too if the menu screen. It is literally just the apps that don't appear to work - BBC iPlayer does work.

[Palexr]

Still not working...

I can get into the apps but they will not in play video.