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Soulla
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App not loading

Hi 

 

I’m unable to open the apps in the tv for Netflix, prime, tv hub and all the othe apps? Can you confirm why this is and if there is a problem to fix them. 

thanks

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japitts
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Re: App not loading

What happens when you try to load them?

Are you able to watch OnDemand programmes ok? Try finding a programme in the TV guide and clicking "watch from CatchUp" if you're not sure.

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Soulla
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Re: App not loading

Thank you for the reply m. When I click on each of them it’s blank. I’ve gone onto catch up and it’s the same. I was able to go on demand and just watch something on fox 

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japitts
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Re: App not loading

If OnDemand works, then your box's internet connection isn't the issue.

Try restarting - Home > Help & Settings > Clear or restart my TiVo

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