Menu
Reply
Postmankev
  • 26
  • 0
  • 1
Tuning in
130 Views
Message 1 of 3
Flag for a moderator

Another house

My parents will have to come and stay at my house, I have virgin in my house and a cable in my spare room can they bring there v6 box down to use

0 Kudos
Reply
japitts
  • 10.55K
  • 1.48K
  • 2.13K
Very Insightful Person
Very Insightful Person
125 Views
Message 2 of 3
Flag for a moderator

Re: Another house

No - their V6 will be registered to VM's network at their address.

They could use the TV Go app on any compatible device, if they have a higher package than you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
nodrogd
  • 16.47K
  • 1.92K
  • 3.94K
Very Insightful Person
Very Insightful Person
92 Views
Message 3 of 3
Flag for a moderator

Re: Another house

The first thing VM TV equipment does when you switch on is check its account details against:

1) The hub it is connected too.

2) The local fibre node on the network segment it’s connected too.

If these do not match what is on your account then it’s likely deactivation will result, as you are not allowed to use equipment at any other location to that which it is registered.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks