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Bambenji
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Amber light

Had the amber light on all day, switched the box on and off.. waited ...

held down the plus button and power button reset also.

still no luck at all

Also did a test in the app but no issues

 

 

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Daveg14
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Re: Amber light

When the amber light is on do you get the welcome screen showing and i take it the amber light stays on and nothing else happens you need to call 151 from your virgin phone and report it sometimes they can send a signal and box responds otherwise you may need an engineer visit and may be a replacement box

Call them just on 8 am  not as long waiting times.

David

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