I have recently set up virgin via QuickStart. I have access to TV and on demand but the light at the front of my box is still amber. It appears that everything is working (still new to virgin tv!) but wanted to check.
An amber (orange) light to the left of the Virgin Media logo (solid or blinking) usually means you don’t have full network connectivity. This may depend on if you are connected with an ethernet cable (best method) or wifi.
To ensure your V6 is connected to the hub go into Help & Settings > Settings > Network > Connect To The Virgin Media Service.
Make sure the test doesn't fail.
After it has completed the test, perform a restart by going Help & Settings > Clear or Restart TiVo Box > Restart.
If that all fails then you either need to wait for a Forum Staff member to pick up your post or contact VM TV Faults
Just send a text with a description of TV Faults to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, butbest to call at 8am to avoid call queues
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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