Menu
Reply
  • 3
  • 0
  • 0
Kickon01
Joining in
176 Views
Message 1 of 4
Flag for a moderator

Amazon app keeps stalling

Trying to watch content via the Amazon app on V6 box. Programs keep stalling and losing sync with sound and image. Ongoing issue by the looks of things and I can’t find a resolution here. Have tried resets and changing the settings on the TV etc. 

Netflix and YouTube work fine so it not the speed. Used the Amazon app on my smart TV without an issue before switching to Virgin so that’s making it more frustrating! 

Any suggestions appreciated or is this just an ongoing issue with Virgin? 

0 Kudos
Reply
  • 10.18K
  • 1.06K
  • 1.62K
jbrennand
Alessandro Volta
166 Views
Message 2 of 4
Flag for a moderator

Re: Amazon app keeps stalling

Have you tried on channel 228 rather than the VM App? Probably no difference but worth a shot.

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
  • 157
  • 22
  • 38
EightBall
Superfast
145 Views
Message 3 of 4
Flag for a moderator

Re: Amazon app keeps stalling

Also, try altering the resolution in the V6 menu. Try 720p.

0 Kudos
Reply
  • 10.18K
  • 1.06K
  • 1.62K
jbrennand
Alessandro Volta
129 Views
Message 4 of 4
Flag for a moderator

Re: Amazon app keeps stalling

Oops.... Meant channel 205 !

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply