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Amazon Prime

When I click on the red button to set Prime up on my tv and enter my Amazon details, it then tells me it is having problems with my account ID and I need to log on to my computer.  I do this, and generate a code, but there is no way to enter this on the TV screen - it just scrolls through a variety of random codes but doesn't offer a keyboard input option and there is no way to access the 'I need a new code' button because there is no interactivity on that screen with my handset. The code box, on the next of the screen, can't be accessed by my Virgin or TV handsets.

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Re: Amazon Prime

'there is no way to enter this on the TV screen'

you do that on your pc/phone/tablet after logging into amazon on there. once done the tv will acknowledge it and away you go.

edit - the url you see on the tv is the one you use

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Re: Amazon Prime

Sometimes it is simply operator error!! Thank you so much 🙂 

 

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Re: Amazon Prime

Hi I think that when anything new is introduced it needs a bit of time to bed in.Regards Micky
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