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ji2611
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Amazon Prime Code

hi,

I have Amazon Prime and wanted to watch on my TV however I keep getting a message to enter the code given...can anyone tell me where I enter this code! I have tried the remote which is the only place I can see but this does not work!

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djmagnifique
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Re: Amazon Prime Code

On the Amazon channel it should give you a website to visit, go to it on your phone or pc. This is where you put the code in that is displayed on the tv.

ji2611
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Re: Amazon Prime Code

Thanks very much!
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japitts
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Re: Amazon Prime Code

It sounds like you've got your issue sorted which is the main thing, but just as a small point of reference for any future issues... are you sure you have a TiVo and not a V6? The TiVo doesn't have the Prime app - if you're not sure, you can check here 

The 2 boxes both run the same software, which can often cause confusion.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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ji2611
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Re: Amazon Prime Code

Thanks for your reply…it is a V6 I have…didn’t realise there were different models,managed to get the problem sorted!

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ji2611
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Re: Amazon Prime Code

Thank you

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Lee_R
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Re: Amazon Prime Code

Hi @ji2611 welcome back to our community. 

It's great news that you've got your issue with Amazon Prime resolved. Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R