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Mark6819
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Adult Content

I am having trouble viewing any adult content tv i.e. porn on my tv or mobile over Wi-Fi have turned web safe settings off cleared cache cleaned everything but still no joy called customer services several times but they have been about as good as a chocolate teapot.

Anybody got any ideas please

Thanks

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Kippies
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Message 2 of 12
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Re: Adult Content

Have you switched OFF parental controls?

 

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Mark6819
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Message 3 of 12
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Re: Adult Content

yes i have switched off parental controls

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Kippies
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Message 4 of 12
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Re: Adult Content

Wait for staff to pick it up- might be the controls are still switched on VM's end.

 

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Mark6819
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Message 5 of 12
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Re: Adult Content

spoke to them many times no help

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Kippies
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Message 6 of 12
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Re: Adult Content

Staff on here?

 

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John_GS
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Message 7 of 12
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Re: Adult Content

Hi Mark6819,

 

Thanks for posting and welcome to the community.

 

In relation to this, if the team have advised you that child safe is turned off, then please try clearing all history, cache and cookies for me on your devices and check if it works.

 

Kind regards,

John_GS
Forum Team

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Mark6819
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Message 8 of 12
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Re: Adult Content

Tried that before on phone & laptop still nothing. Have checked web safe it’s off restarted everything cleaned cache & all history but nothing 

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deans6571
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Message 9 of 12
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Re: Adult Content


@Mark6819 wrote:

Tried that before on phone & laptop still nothing. Have checked web safe it’s off restarted everything cleaned cache & all history but nothing 


...then stop watching porn!

😆

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571
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Hetty_R
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Message 10 of 12
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Re: Adult Content

Hi Mark6819, 

 

Sorry to hear that's not worked. 

 

I would love to check things from our end and have sent you a private message, please reply when you can. 

 

Thanks, 

Hetty

Hetty_R
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