APPOINTMENT BOOKED? - box issue

[Radville]

Have issues with my box, contacted VM and they arranged appointment for today (Monday Bank Holiday) 

To date and time no one has shown up although it is confirmed.

I have waited in all day! 

And just like that he is here ❤️

[MOD EDIT: Subject title changed for clarity]

[Daniel_Et]

Hi @Radville, thank you for your post and apologies for the delay in responding.

Did everything go okay on Monday and are the issues now resolved?

Regards,

Daniel

[Radville]

Everything went well, thank you.

Your engineer was excellent and solved the problem