Menu
Reply
Hywel37
  • 2
  • 0
  • 0
Joining in
184 Views
Message 1 of 4
Flag for a moderator

7400 error

I have just turned my V6 box on and have been met with a 7400 error in the centre of the screen. Is there a way this can be resolved rather swiftly? 

Tags (1)
0 Kudos
Reply
japitts
  • 12.03K
  • 1.67K
  • 2.58K
Very Insightful Person
Very Insightful Person
177 Views
Message 2 of 4
Flag for a moderator

Re: 4700 error

Are you sure it's a 4700 error and not a 7400?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Hywel37
  • 2
  • 0
  • 0
Joining in
172 Views
Message 3 of 4
Flag for a moderator

Re: 4700 error

My apologies, you're correct. The error is 7400

0 Kudos
Reply
japitts
  • 12.03K
  • 1.67K
  • 2.58K
Very Insightful Person
Very Insightful Person
169 Views
Message 4 of 4
Flag for a moderator

Re: 4700 error

Thought so 😉

Try the advice on https://www.virginmedia.com/help/virgin-tv-error-codes/7400 which is as good as anywhere to start.

If you need to call VM to activate the box, then use 0800 9539500

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply