Hi,
Can you PM me your account number and site id = area code I will get this activated for you.
I am a virginmedia field technician and my advice is based on my experience in the field or my personal experiences with my own equipment at home. If you think my answer was helpful to you please mark as helpful or consider leaving some Kudos.
Please click on the thumbs up link
Kid regards
Darren Hollands
Tech20279
Here to help! I'm a technician helping out whilst working from home. Find out more