The forums no but actually help in customer service
my father in laws virgin supply was turned of one early which took 3 days to get back on and since then the tv service has not been working which a again has taken 4 days to get an engineer out
the service is so poor we may cancel our contract and also even though Ali ask for a manager to call they haven’t yet
not good service at all
Hey andrew48, thank you for reaching out and a warm welcome to the community, I am sorry to hear about your Father-in -law's experience.
I would be more than happy to look into this to find out what has gone on, I will send you a PM.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?