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elaine63
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sound

I RECENTLY HAD VIRGIN INSTALLED, PREVIOUS TO THIS I HAVE SURROUND SOUND CONNECTED , AFTER INSTALLATION NO SOUND FROM SURROUND SOUND, INSTALLER SAID I SHOULD GET A DIGITAL OPTICAL CABLE AND RUN IT FROM VIRGIN BOX TO SYSTEM. THIS I DID BUT STILL NO SOUND. ANY HELP WOULD BE MOST APPRECIATED.

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jonathanpye
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Re: sound

Have you tried VM box to TV and does TV produce sound,  then Soundbar connected to TV with tv sound output to external speaker/ surround. 

 

Is sound output on VM box set to dolby and TV set to bitstream?

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Services and Equipment;
HUB4
x2 V6 Upgraded to tv360
Ultimate Ooomph Gig1 with UHD
VM Telly Tablet