on 13-02-2023 19:27
Hi I upgraded to sky sports UHD but when i go onto the sky sports UHD channel the picture goes dark not black but it is noticeable I've tried changing settings on the tv and the box but there was no change. Can anyone help. Thanks
Answered! Go to Answer
on 15-06-2023 20:26
Yes because VM are not accepting its a v360 bug and not a user issue.
I tried calling CS tonight...no use.
Not sure if VM can really be this inept...more likely they are ignoring the issue to flog to more subscribers.
on 12-08-2023 12:36
No wee need a option to turn HDR off on the box like sky boxes it's so disappointing as it's a simple fix could just add it through a software update
on 29-08-2023 21:17
I'm right in thinking this is the TV interpreting the HLG incorrectly and not the Virgin box? I know previously some UHD broadcasts were ok and some weren't so if its the HLG on some transmissions making it darker then I need to change the TV.
Is this correct?
on 30-08-2023 08:18
I had the same issue of the channel being more grey and not vibrant like HDR should be. I solved this by using a different HDMI input on my Sony TV, I have 3 HDMI’s and only one is capable of providing a HDR picture. Great picture now.