Is the new 360 a mini or a master box? The mini is half the height of the master due to no hard drive - meaning all the recording is done on the master, and the mini just streams.
What happens when you try setting a recording on either of your 360 boxes?
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Hi there @bspquinn
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you are facing issues regarding your boxes and a big thank you to japitts for their help and advise so far on this.
Are you able to confirm the questions they have asked so far?