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prime app on miniboxes not working

we got the 360 and a minibox installed last week, using the apps on the main box is fine but for some reason amazon prime on the minibox is hit and miss when it comes to playing videos, the app will open fine and you can browse it fine but when you play a video i get the white spinning circle then get the error message saying its unable to play and ive to visit the amazon video help website which has no information at all about it, only way around it is to continually factory reset the minibox which is annoying as it logs everything out, anyone else came across this or know how to fix this?

this is one many bugs and problems ive found with the 360 boxes, ive no idea how these boxes have been released when the v6 boxes are far superior and look like the newer box than the 360 lol


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