i have some trouble on the uk tv channels like gold and the others and cbs reality . i am getting bars at the side of the screen narrowing picture. i have phoned about this 3 times they all have told me to change settings on my tvs . which i have done each time. It change picture on both tvs for a minute .and as soon i hang up picture gos back to having bars on.>they have told me today things are ok at virgins end . it is my tv .which i can not see as i have 2 tvs/ and for it to be happing on both of them and just a few channels i can see why i need to change tv settings . if it is my end it is either the boxes or the conection to my place
Could these not be very old programmes that were not broadcast in widescreen 16.9 but more in pillar box 4.3… is there a setting in your box to change them to show in widescreen as opposed to pillar box.
I was just about to check on my settings but unfortunately my box has now had other ideas and doesn’t want to play ball 😡
You will probably find it's the way the program is broadcast by the channel, and not VM or your set top box. A lot of the broadcasters leave the original format for the programs on the HD channels (576 dpi) but stretch the picture on the plus1 channels, although some of the programs do automatically change the aspect ratio.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali