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punkrock101
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not able to install tv360

I cannot get this to install at call got the new remote but when i got through the app that the red tab out and press okay when prompted nothing.  it says i need a verification code this is not in the package as advised.  phoned through and was transferred between two agents who are not do not know about the system at all.  

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LoneSpeaker
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Re: not able to install tv360

Did you get a single page leaflet that has "Start your upgrade to Virgin TV 360" in big white letters at the top?

If so, look at the text for number 4 - the verification code is there.

 

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punkrock101
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Re: not able to install tv360

No I did not. 

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punkrock101
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Re: not able to install tv360

goes from bad to worse spoke to this agent and now my V6 has no tivo features at all. can't even get back to the app now.  getting M63 error.  

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