Virgin Media Community

[andynic1972]

i am gonna be new to virgin oooomph  as been with bt complete wifi for a few years now was just wondering if the ooooomph pack is as good and reliable as advertised as my son does all his college work and sporting courses online so need to be confident on the switch later this month any advise much appreciated

[Christy_D]

Hi there

Yes it should be here are our speed guarantees: https://www.virginmedia.com/shop/the-legal-stuff/virgin-media-speed-policy

If you would like I can check over the address for you to ensure everything is all good to go and free from outages/area faults and double check what speeds are available.

Thanks

Christy

[andynic1972]

that would be great

[Christy_D]

I have sent you a private message to take these details

Thanks again 

Christy

[andynic1972]

post code is [REMOVED]

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[andynic1972]

ive been onto bt they said theyve heard nothing from yourselves about me leaving and transfering landline number over

[tvadikt · Accepted solution]

Hi

Just a handy tip I learnt from other members on here

It may help if you do not cancel your BT broadband until you have Virgin set up and running to your satisfaction

It might cost you an extra month's money, but if you are not connected due to unforeseen delays, or the service is not suitable, you have a backup, especially handy if internet access is needed by your son for coursework