New to Virgin, but last Tuesday we had a new V6 box installed, as well as a mini box upstairs. For the last 3 days, we've had problems using iPlayer, it wont load, and leaves me with a grey screen. Yesterday, we noticed that something we recorded kept freezing and buffering. We have tried turning it off and on again both on the box and on the mains - with no success.
The mini box is working fine, no freezing, no buffering and full access to iPlayer.